Assembly Video

Frequently Asked Questions

User Manual

• You can find the user manual for the water fountain here.

What to do first?

• Before assembling the fountain, please do these steps:
  • Disassemble and rinse the pump
  • Rinse the charcoal filter to prevent black sediment from leaking into the fountain.

How do I assemble the water fountain?

Please watch the video above or refer to the user manual on assembling the water fountain.

How do I get my cat to use the fountain?

Please read our blog post that includes tips on how to get your cat to use the water fountain.

Cleaning & Maintenance

How do I clean the fountain?

• Disassemble the water fountain and the pump, then clean each component thoroughly.
• All components can be washed with warm water, using a soft sponge and dish washing soap.
• Do not use aggressive detergents or an abrasive sponge.
• We recommend cleaning the fountain every 2 weeks.

How do I clean the pump?

• The pump should be removed from the fountain and disassembled for cleaning.
• For instructions, watch this video on how to disassemble, clean, and reassemble the pump.
• Rinse each part separately with water before reassembling.

Which filters do I need?

• The Leo's Paw Cat Water Fountain should be used with our specific replacement filters, available in 4-, 8-, 12- & 24-packs. Get replacement filters here.